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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Asina Bright

September 12, 2023

5  out of  5 rating by Asina Bright
"Julie Sumiki has a team member who works wonderfully up under her. Kelcei is one of her best team members. I was dealing with a claim for over 4 months and was stuck in a rental car paying out of pocket. Kelcei took me under her wing and road with me through the process and made sure I got treated fairly and told the correct information. Took the stress off of me and did her job to the fullest extent. Best team member at julie Sumiki’s office, she definitely deserves a raise. She is the reason I’m sticking with State Farm, although some of the State Farm departments weren’t the best during the 4 months. Kelcei was the most respectful and hard working. Thank you Kelcei !!! Keep up the good work."

Ken Liu

August 30, 2023

5  out of  5 rating by Ken Liu
"Julie and her team are true professionals, and they really care about their customers and making sure the customer understand everything. right now it is so difficult to get a home insurance in California and Julie and her team helped to secure the state farm home insurance and we really very much appreciate their efforts."

Jan Heinz

August 24, 2023

5  out of  5 rating by Jan Heinz
"Working with Julie and staff has made me feel taken care of if the worse happens whether a car accident, fallen tree or earthquake. All our calls are answered promptly and everyone is professional and helpful."

Judy Vierra

August 10, 2023

5  out of  5 rating by Judy Vierra
"Although I have not had to file a claim since I've been with State Farm I find them to be quick to respond to my calls and quick to make any changes I need/want."

Marcelo Babboni

August 9, 2023

5  out of  5 rating by Marcelo Babboni
"(Translated by Google) Very attentive, best service you will find in the area (Original) Muito atenciosa, melhor serviço que irá encontrar na região"

Vincent Lee

August 8, 2023

5  out of  5 rating by Vincent Lee
"Kelcei Lizaola is wonderful! She’s been very helpful and responsive!! Thank you for the speedy service. Much appreciated!!"

Rosalee Ojeda

June 29, 2023

5  out of  5 rating by Rosalee Ojeda
"Always available to help our family with insurance needs . Friendly Staff To Answer all of our questions . Thank- You ! Julie snd Staff at State Farm in CV .Ca."

Robert Chong

June 23, 2023

5  out of  5 rating by Robert Chong
"You usually dread calling an Insurance office but in this case it's the complete opposite. Julie is a pleasure to speak to. She's alway courteous and polite and she tries to get you the best rate."


June 22, 2023

5  out of  5 rating by Steph
"Amazing communication and efficient at explaining coverage. Julie is extremely pleasant to work with"

Kate Messmer Jessup

June 20, 2023

5  out of  5 rating by Kate Messmer Jessup
"Julie is always prompt to respond to a question and will go out of her way to make sure I am taken care of. As a business owner, this type of support is invaluable. Thank you Julie for always being there to help me and make sure I get the right coverage for my needs."

ricky landerth

June 5, 2023

5  out of  5 rating by ricky landerth
"Because I had a wonderful experience with Julie she Did a great job with my life insurance policy"

JC Swift

May 12, 2023

5  out of  5 rating by JC Swift
"Julie is so kind and she takes the time to ensure that you understand policies and that the plan fits you! After my experience with her and seeing my peers have great success with Julie, I would highly recommend her to anyone!"

Sunakshi Sharma

April 18, 2023

1  out of  5 rating by Sunakshi Sharma
"Very bad customer service and unfair business practices. They can change their policy premium overnight without valid reason. They increased our premium roughly around 4 times the auto insurance premium we agreed upon. On asking for details they never got back to us promptly in a timely fashion. This resulted us in overpaying as we could have been without an insurance. We are almost paying them ~$1300 more than what we agreed with them initially, because of no mistake of ours. I would be much happy to shop around for another insurance company and would recommend the same."

Julie Shepherd

April 4, 2023

5  out of  5 rating by Julie Shepherd
"Great experience working with Kelcei at Julie Sumiki's State Farm office! She supported the transfer for our renters and car insurance policies as we moved to California. Highly recommend this office!"

Jasmin Cast

March 14, 2023

5  out of  5 rating by Jasmin Cast
"10/10 recommend! Julie is such a sweetheart and her staff is the absolute best. They are responsive, kind, and patient. Kelcei and Shawna are so sweet."

Candace Saleaumua

February 28, 2023

5  out of  5 rating by Candace Saleaumua
"Kelsey was a great help and fantastic customer service along with receiving an awesome quote for my insurance She gave me security and knowing that I made a great choice in choosing State farm for my car insurance Thanks Kelsey"

Sergio Romo

February 16, 2023

5  out of  5 rating by Sergio Romo
"Big thanks to Julie Sumiki-State Farm team. We moved our home insurance policy over to State Farm and was done with ease and no hassle thanks to Kelcie's help. Big thanks Again."

Wren Ewing

February 9, 2023

5  out of  5 rating by Wren Ewing
"We easily moved all of our policies to California at the start of 2022 thanks to Julie's office. Shawna has been incredibly helpful from the start - always friendly, efficient, and professional. I really appreciate the support, especially the flexibility in being able to email in instead of having to call for everything. Thank you!"

Alex Murillo

February 3, 2023

5  out of  5 rating by Alex Murillo
"We’ve been really happy with the support from the team at Julie’s office. They are always available to hop on a call to resolve issues and are responsive and communicative when they need to be. Highly recommend"

ruben lizaola

December 31, 2022

5  out of  5 rating by ruben lizaola
"Kelcei and julie’s office was very helpful getting my 2 autos switched over to State Farm. She was very sweet and informed us about saving by getting renters insurance and being completely covered. Definitely would recommend working With kelcei from julie’s office. They’re all very friendly"

Nasira Cross

December 20, 2022

1  out of  5 rating by Nasira Cross
"Trash experience with Shawna. I purchased two policies and overpaid. They’re refusing to mediate the situation and I literally paid thousands and they owe me less than $100. Completely ridiculous. Happily taking my business elsewhere."

Mortelle Underwood

November 29, 2022

5  out of  5 rating by Mortelle Underwood
"Julie is very helpful & kind! Always there when needed."

Tiffany J

October 27, 2022

5  out of  5 rating by Tiffany J
"I haven't had an accident yet, so I cannot review for that. I can only review the service Julie provides in the last two years. I appreciate that the team review your policy every year and let you know what changes in their policy. That way, you are always informed what your insurance covers. There's no pushy sales tactic during this meeting. She also provides recommendations how to reduce coverage, such as earthquake retrofitting, etc."


October 24, 2022

5  out of  5 rating by Emily
"excellent service"

Angelique “Ann” Briones

September 30, 2022

5  out of  5 rating by Angelique “Ann” Briones
"Julie has been my agent since 2019 and working with her and her team has been nothing but phenomenal. Julie and her team always put 110% effort into helping me with any services I need and makes each process so simple and easy. I know I can always count on them for any help whether it’s updating a policy or making a claim. Julie and every member of her team that I’ve worked with so far have been some of the kindest people I’ve met. Definitely do not hesitate reaching out to Julie if you’re looking for a new agent as she’s one of the best; highly recommend!"