Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lou Maiwald

Lou Maiwald

January 30, 2026

5  out of  5
rating by Lou Maiwald
"They're always making you feel warm like family while taken care of all your insurance needs and answering whatever questions you might have while giving you good quotes.."
We responded:
"Thank you so much for your kind words! Creating a warm, welcoming experience where our customers feel like family is exactly what we strive for. We’re glad you feel well taken care of and that our team has been able to answer your questions and find you great coverage at the right price. We truly appreciate your trust and look forward to continuing to serve you! - Thank you, Julie"
Profile photo of gabriel SEPULVEDA

gabriel SEPULVEDA

January 24, 2026

5  out of  5
rating by gabriel SEPULVEDA
"Karina, walked me through all my policies and was very helpful."
We responded:
"Thank you for your kind review! We’re so glad to hear that Karina took the time to walk you through your policies and was helpful along the way. We truly appreciate your trust and look forward to continuing to assist you with your insurance needs! - Thank you, Julie"
Profile photo of Rossana Panuco

Rossana Panuco

January 24, 2026

5  out of  5
rating by Rossana Panuco
"She went through everything and explained it clearly. She answered al our questions and followed up with the information we wanted to read over."
We responded:
"Thank you for sharing your experience! We’re happy to hear that our team thoroughly reviewed everything with you, explained it clearly, answered all your questions, and followed up with the information you wanted to review. Providing clear and attentive service is always our goal—we truly appreciate your feedback! - Thank you, Julie"
Profile photo of Katie Quick

Katie Quick

January 24, 2026

5  out of  5
rating by Katie Quick
"Kelci helped me with a new auto policy quickly and handled my requests with ease. Very easy to work with, would definitely recommend."
We responded:
"Thank you for the great review! We’re so glad to hear that Kelcei was able to help you with your new auto policy quickly and made the process easy. We appreciate the recommendation and look forward to helping you again in the future! 🚗✨ - Thank you, Julie"
Profile photo of Jim Dong

Jim Dong

January 20, 2026

5  out of  5
rating by Jim Dong
"Rebecca helped me with providing a more cost effective premium option for my expiring umbrella liability coverage. Insurance costs are going up and getting assistance on managing the higher cost is essential. Rebecca provided assistance in one phone call which made it easier for me to decide the coverage option in a follow up call. Thanks!"
We responded:
"Thank you so much for your thoughtful review, Jim! We’re glad Rebecca was able to help you find a more cost-effective option for your umbrella liability coverage. With insurance costs on the rise, we know how important it is to have clear guidance and support, and we’re happy she made the process easy and efficient for you. We truly appreciate your trust and look forward to assisting you again in the future! - Thank you, Julie"
Profile photo of Judy Vierra

Judy Vierra

January 15, 2026

5  out of  5
rating by Judy Vierra
"I had a situation that required some changes to my homeowners insurance policy and Rebecca Lucia help with everything within a very short period of time. I was very pleased with her level of customer service."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Rebecca was able to assist you promptly and make the changes to your homeowners insurance stress-free. We appreciate your kind words and are glad her level of customer service left such a positive impression. - Thank you, Julie"
Profile photo of Marjorie Siemsen

Marjorie Siemsen

January 7, 2026

5  out of  5
rating by Marjorie Siemsen
"Julie is an outstanding State Farm Agent. I give her a 5 plus rating for the her attention to details and her compassionate concerns for her clients . She goes above and beyond in making sure her clients are protected with great coverage! She exemplifies State Farm Insurance dedication to Excellence!”’"
Profile photo of J Padilla

J Padilla

January 6, 2026

5  out of  5
rating by J Padilla
"Kelcei was great! Very helpful, knowledgeable and friendly. In a situation that can cause stress she made me feel at ease. Keep up the good costumer service, it is appreciated!"
Profile photo of Kristen Ann

Kristen Ann

December 29, 2025

5  out of  5
rating by Kristen Ann
"Kelcei was extremely kind and helpful! ☺️ 100% recommend connecting with her for all your car/life insurance needs!"
We responded:
"Thank you for your kind words! We strive to provide efficient and friendly service to all our clients."
Profile photo of John

John

December 16, 2025

5  out of  5
rating by John
"Very friendly and easy to work with."
We responded:
"Hi John, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Thank you, Julie"
Profile photo of Carmen Michie

Carmen Michie

December 5, 2025

5  out of  5
rating by Carmen Michie
"Kelcei was extremely kind and helpful and was able to guide me to the right insurance coverage for my new car. Thanks for making it a great experience!"
We responded:
"Thank you for sharing your experience, Carmen! We’re so happy to hear that Kelcei was able to help you find the right coverage for your new car. We appreciate you trusting us, and we’re glad it was a great experience! - Thank you, Julie"
Profile photo of Jessica Monteiro

Jessica Monteiro

December 1, 2025

5  out of  5
rating by Jessica Monteiro
"Karina was great! Super kind polite and helpful."
We responded:
"Thank you for the wonderful review! We’re so happy to hear that Karina was kind, polite, and helpful. We truly appreciate you taking the time to share your experience! - Thank you, Julie"
Profile photo of Jess Doyle

Jess Doyle

November 21, 2025

5  out of  5
rating by Jess Doyle
"Kelcei made shopping for Auto Insurance a lovely experience. I ask a lot of questions and she answered all of them with knowledge, patience and promptness. She even went as far as to assist while traveling! Screen share, text, call or email, Kelcei delivers top notch customer service. I was nervous about changing providers due to relocation, and Kelcei truly went above and beyond to make this transition as easy as possible."
We responded:
"Hi Jess, thank you so much for your thoughtful feedback! We’re delighted to hear that Kelcei made your transition smooth and stress-free. Her patience, knowledge, and dedication to exceptional service truly shine, and we’re glad she was able to support you every step of the way—even while traveling! We’re grateful for the opportunity to assist you. - Thank you, Julie"
Profile photo of James Fletcher

James Fletcher

November 3, 2025

5  out of  5
rating by James Fletcher
"Kelcei was wonderful to work with and did an excellent job taking care of me…thank you!!"
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Kelcei provided excellent service and took great care of you. We’ll be sure to pass along your appreciation to her. Please don’t hesitate to reach out if you need anything — we’re always happy to help! - Thank you, Julie"
Profile photo of Bill Vincent

Bill Vincent

October 31, 2025

5  out of  5
rating by Bill Vincent
"The office staff have always been friendly and helpful, no matter how bad the news! We've been dealing with them for many years and am very satisfied with their service."
We responded:
"Thank you so much for your kind words! We truly appreciate your continued trust over the years. Our team is always here to help — even during those tougher moments — and it means a lot to know you’ve had a consistently positive experience with us. We look forward to continuing to serve you! - Thank you, Julie"
Profile photo of Jack W

Jack W

October 22, 2025

5  out of  5
rating by Jack W
"I’ve known Julie for over a decade, and she’s been our go-to for both personal and business insurance. She takes the time to explain coverage options, looks out for our best interests, and always follows through. Julie and her team make insurance easy and personal — can’t recommend them enough!"
We responded:
"Hi Jack, thank you for your kind words and continued trust over the years! We take great pride in providing clear, reliable service and ensuring our clients always feel confident in their coverage. We’re grateful for your loyalty and recommendation — it’s a pleasure working with you! - Thank you, Julie"
Profile photo of Steven

Steven

October 10, 2025

5  out of  5
rating by Steven
"I spoke to Kelcei regarding my statements. She was so helpful and nice. Piece of cake!"
We responded:
"Thank you for your review, Steven! We’re so glad Kelcei was able to assist you quickly and kindly. Making things easy for our customers is always our goal. - Thank you, Julie"
Profile photo of Steph Hernandez

Steph Hernandez

October 2, 2025

5  out of  5
rating by Steph Hernandez
"Kelcei was very helpful and really nice and helped me get the best auto insurance policy :))"
We responded:
"Hello Steph, we appreciate your kind words! Kelcei will be happy to know she made your auto insurance process a positive experience. - Julie"
Profile photo of devion Andrews

devion Andrews

October 1, 2025

5  out of  5
rating by devion Andrews
"She was great awesome answered all my questions and made sure that I was comfortable with making my decision"
We responded:
"Hi Devion, thank you for sharing! We’re happy to hear you felt comfortable and supported while making your decision. We look forward to continuing to support your insurance needs. - Julie"
Profile photo of Nazeer Green

Nazeer Green

September 30, 2025

5  out of  5
rating by Nazeer Green
"Very helpful"
We responded:
"Thank you for reviewing our State Farm office, Nazeer! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Julie"
Profile photo of jodi k

jodi k

September 13, 2025

5  out of  5
rating by jodi k
"Just wanted to give a shout out to Kelcei for helping us out again with our policies!! As always, she was quick to respond, answered all our questions and helped us get great coverage. Thanks so much! We appreciate you!! :)"
We responded:
"Thank you for sharing your experience! We’re so glad Kelcei was able to assist you quickly and efficiently, especially on short notice. Meeting deadlines and providing a smooth process is always our priority. We appreciate your recommendation and are here to help anytime you need us!"
Profile photo of Teresa English

Teresa English

September 12, 2025

5  out of  5
rating by Teresa English
"I was helped quickly! The rep was very helpful, knowledgeable, and friendly!"
We responded:
"Hello Teresa, thank you for sharing your experience! We’re glad to hear our team was able to assist you quickly and provide helpful, friendly service. We truly appreciate your kind words and look forward to continuing to take care of your insurance needs! - Julie"
Profile photo of T Yama

T Yama

September 12, 2025

5  out of  5
rating by T Yama
"I have been a client of Julie Sumiki’s for many years. When I moved from Fremont, I chose Julie as my new insurance agent due to her excellent reviews and proximity to my workplace in Hayward. The transition was seamless thanks to Julie’s efforts in coordinating with State Farm headquarters and my previous agent in Fremont. Since then, Julie has provided me with homeowner, auto, and umbrella coverage. When I purchased new cars, her office guided me through the process of terminating coverage for our old cars and setting up new policies. In my 45 years of being with State Farm, Julie has provided me with the best service. Her advice is always valuable in ensuring I have adequate homeowner coverage at the most affordable rate. I highly recommend Julie Sumiki as your insurance agent."
We responded:
"Thank you so much for your thoughtful and detailed review! We’re honored that after 45 years with State Farm, you’ve found Julie’s service to be the best. We’re glad she was able to make your transition seamless, provide guidance through policy changes, and ensure you always have the right coverage at the best value. Your trust and recommendation mean the world to us—we truly appreciate having you as part of our State Farm family!"
Profile photo of nw8441

nw8441

September 9, 2025

5  out of  5
rating by nw8441
"I have had the privilege of knowing Julie Sumiki for over 20 years, and in that time I have come to know her as an insurance professional of exceptional integrity, intelligence, and dedication. Julie is the kind of person who does more than just sell policies -- she truly listens, understands her clients’ needs, and goes above and beyond to ensure they are protected and informed. Her honesty is unwavering, and her depth of knowledge in the insurance field is matched only by her genuine care for the people she serves. Beyond her professional expertise, Julie is a deeply engaged member of the community and is someone who gives her time, energy, and heart to making a positive difference. On top of all that, Julie is simply a wonderful human being: warm, approachable, and always willing to lend a hand. If you are looking for someone you can trust to guide you through important insurance decisions, you will not find a better advocate than Julie Sumiki."
We responded:
"Thank you so much for this thoughtful and heartfelt review. We couldn't agree more - Julie truly embodies integrity, professionalism, and care in everything she does. Her dedication to her clients and to our community makes her such a valued leader of our team. We're grateful to have her representing our office and even more grateful for loyal customers like you who recognize her efforts. Your kind words mean the world! - Thank you, Julie's Team"
Profile photo of Ashton Anguiano

Ashton Anguiano

September 6, 2025

5  out of  5
rating by Ashton Anguiano
"Julie is a great local person. She is very nice and likes to support the community. If you ever see her out in the wild you should pop by and have a chat thank you very much for your time. Have a great day."
We responded:
"Hello Ashton, thank you so much for your kind words! We’re lucky to have Julie on our team—her positivity and support for the community truly make a difference. We appreciate you taking the time to share your experience, and we look forward to seeing you again. Wishing you a great day as well! - Julie"